Cookie Policy

1. Introduction

Welcome to Cafe Rio's Cookie Policy! This policy explains how we use cookies and similar technologies on our website cafesrios.click (the "Website"). By using our Website, you consent to our use of cookies as described in this policy.

This Cookie Policy should be read together with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.

When you first visit our Website, you'll see a cookie banner asking for your consent to use certain types of cookies. You can choose to accept all cookies, reject non-essential cookies, or customize your preferences.

2. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember information about your visit, such as your preferred language, login status, and other settings.

Think of cookies as a website's way of remembering you - like how a friendly waiter at your favorite restaurant remembers how you like your coffee!

Types of Cookies:

• Session Cookies: These are temporary and are deleted when you close your browser. They help websites function properly during your visit.
• Persistent Cookies: These stay on your device for a set period or until you delete them. They remember your preferences for future visits.
• First-Party Cookies: Set by our website directly.
• Third-Party Cookies: Set by other companies' services we use, like Google Analytics or Facebook.

3. Why We Use Cookies

We use cookies to enhance your experience on our Website and provide you with the best possible service. Here's why cookies are important for our food service business:

• Essential Website Functionality: Making our order system work, remembering items in your cart, and keeping you logged in
• Location Services: Estimating delivery times and costs to your area
• Order Preferences: Remembering your favorite menu items and customizations
• Performance Improvement: Understanding which pages are most popular and how fast our site loads
• Personalization: Showing you relevant menu suggestions based on your previous orders
• Analytics: Understanding visitor patterns to improve our website and services
• Marketing: Showing you relevant ads about our food and special offers

4. Types of Cookies We Use

Below are detailed tables showing exactly which cookies we use, organized by category:

4.1 Strictly Necessary Cookies

These cookies are essential for our Website to function properly. They cannot be switched off and are usually set in response to actions you take, such as placing an order or logging in.

4.2 Performance/Analytics Cookies

These cookies help us understand how visitors interact with our Website by collecting information anonymously. This helps us improve our service and menu offerings.

4.3 Functionality Cookies

These cookies enhance your experience by remembering your preferences and providing personalized features tailored to your food preferences.

4.4 Targeting/Marketing Cookies

These cookies are used to deliver advertisements relevant to you and track the performance of our marketing campaigns.

5. Third-Party Cookies

We work with trusted partners who help us provide better service. These partners may set their own cookies when you visit our Website:

Google Analytics & Google Ads

We use Google services to understand website traffic and improve our online presence. Google may use cookies to:

• Analyze website performance and user behavior
• Show relevant ads across the Google network
• Track conversions from our advertising campaigns

Privacy Policy: Google Privacy Policy

Opt-out: Google Analytics Opt-out Browser Add-on

Facebook Pixel

We use Facebook Pixel to measure the effectiveness of our social media advertising and show relevant ads to people who have visited our Website.

Privacy Policy: Facebook Privacy Policy

Ad Preferences: Facebook Ad Preferences

6. Cookie Duration

Different cookies stay on your device for different lengths of time:

7. How to Manage Cookies

You have full control over cookies! Here are several ways to manage your cookie preferences:

7.1 Browser Settings

All major browsers allow you to control cookies through their settings. Here's how:

7.2 Opt-Out Links

Many advertising and analytics services provide direct opt-out options:

• Google Analytics: Download the opt-out browser add-on
• Google Ads: Manage your Google ad preferences
• Facebook Ads: Adjust your Facebook ad preferences
• Industry Opt-out: Digital Advertising Alliance opt-out page

7.3 Our Cookie Consent Tool

When you first visit our Website, you'll see a cookie banner with these options:

• "Accept All": Allows all cookies for the best experience
• "Reject All": Blocks all non-essential cookies
• "Customize": Choose which categories of cookies to allow

8. Consequences of Disabling Cookies

Here's what might not work if you disable different types of cookies:

If You Disable Essential Cookies:

• You won't be able to place orders online
• Items won't stay in your shopping cart
• You'll be logged out frequently
• Security features may not function properly

If You Disable Functionality Cookies:

• We won't remember your food preferences or dietary restrictions
• You'll need to re-enter your delivery address each time
• The website may display in the wrong language
• Menu customizations won't be saved

If You Disable Performance/Analytics Cookies:

• We can't improve our website based on user behavior
• We won't know which menu items are most popular
• Website performance issues may go unnoticed

If You Disable Marketing Cookies:

• You may see irrelevant ads instead of food offers you'd enjoy
• You won't receive personalized promotions
• We can't measure the effectiveness of our advertising

9. Do Not Track Signals

Some browsers send a "Do Not Track" signal to websites you visit. Currently, there is no industry standard for how websites should respond to these signals.

Our Response: We respect your privacy choices. When we detect a "Do Not Track" signal, we:

• Disable non-essential marketing and tracking cookies by default
• Still use essential cookies needed for website functionality
• Continue to use analytics cookies for site improvement (anonymized data only)

You can enable "Do Not Track" in your browser settings:

• Chrome: Settings > Privacy and security > Send a "Do Not Track" request
• Firefox: Settings > Privacy & Security > Send websites a "Do Not Track" signal
• Safari: Preferences > Privacy > Website tracking > Ask websites not to track me

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. Here's how we handle updates:

• Notification: We'll post the updated policy on this page and update the "Last Updated" date at the top
• Significant Changes: For major changes, we'll notify you through our website banner or email newsletter
• Your Consent: Continued use of our Website after updates means you accept the new policy
• Review Regularly: We recommend checking this page periodically for updates

We'll never reduce your privacy rights without your explicit consent. If we want to use cookies in new ways that weren't covered in this policy, we'll ask for your permission first.

11. Contact Us

Have questions about our use of cookies? We're here to help! You can reach us through any of these methods:

When contacting us about cookies, please include:

• Your browser type and version
• The specific cookie or issue you're asking about
• What you were trying to do when the issue occurred

12. Additional Resources

Want to learn more about cookies and online privacy? Here are some helpful resources:

Educational Resources

• All About Cookies - Comprehensive cookie information
• UK ICO Cookie Guide - Official cookie guidance
• Cookiepedia - Cookie database and information

Browser Help Pages

• Chrome Cookie Settings
• Firefox Privacy Protection
• Safari Cookie Management
• Edge Cookie Settings

Privacy Tools

• Google Analytics Opt-out
• Ad Industry Opt-out
• Network Advertising Initiative